Privacy Policy

SAF STAR LTD (“SAF STAR LTD”, “we”, “us”) is a company registered in Ghana with its registered address at P. O. Box MB 116, Ministries, Accra. We are the data controller for personal information collected through this website (https://safstarltd.com) and through our regular business interactions with you.

This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have over it. It applies to information we collect through this website, our quote-request form, email, phone, and during the course of providing our products and services.

We collect personal information that you give to us directly, including:

• Name, job title and organisation
• Contact details — email address, phone number, postal address
• Sector, services of interest, and any details you include in your message
• Records of correspondence, quotes, orders and deliveries

We may also automatically collect basic technical information when you visit the site — such as IP address, browser type, pages visited and timestamps — to keep the site secure and to understand aggregate usage.

• To respond to your quote request or enquiry
• To provide the products and services you have asked for
• To issue quotes, contracts, invoices and tender documentation
• To keep records required for tax and regulatory compliance
• To improve the website and our service

Under Ghana’s Data Protection Act, 2012 (Act 843), we process your personal information on the basis of: (a) your consent, where given; (b) the performance of a contract with you or steps prior to entering into one; (c) compliance with legal obligations; and (d) our legitimate business interests in operating and growing the business, where these do not override your rights.

We do not sell your personal information. We share it only with: (a) trusted service providers who help us deliver our service (for example payment processors and IT providers), under written confidentiality terms; and (b) public authorities where required by Ghanaian law.

We keep personal information only for as long as needed for the purposes set out above, plus any period required by law (for example, the retention periods set by the Ghana Revenue Authority for tax records).

You have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete information, where we are not legally required to keep it
• Object to or restrict certain uses of your information
• Lodge a complaint with the Data Protection Commission of Ghana

This website uses essential cookies to function properly and may use basic analytics cookies to understand aggregate site usage. You can control cookies in your browser settings.

For any privacy question or to exercise your rights, please contact us:

• Email: safstarltd@gmail.com
• Phone: 055 751 3002
• Post: P. O. Box MB 116, Ministries, Accra

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent version.